Contact information

Go & Pet

If you have any questions about our products, orders, shipping, returns, refunds, or any other matter, please feel free to contact us.

Customer Support

Email: contact@gonpet.com

Business & Fulfillment Address:
30 N Gould St #40524
Sheridan, WY 82801
United States

Customer Support Hours

Monday – Friday
9:00 AM – 5:00 PM PST

We aim to respond to customer inquiries within 1–2 business days.

For order-related questions, please include your order number in your email so we can assist you more efficiently.

Order Support

For questions regarding an existing order, please provide:

• Order number
• Name used for the order
• Email address used at checkout
• Details of your inquiry

We appreciate your business and are always happy to assist.